SPORTSUSA MARINE: Driving Customer Satisfaction

            When SportsUSA Marine Group was founded seven years ago, the owners began with a simple idea: offer the best boats while delivering uncompromising customer satisfaction, no matter the cost.

            Since that time, SportsUSA Marine Group has become the top dealer for Fountain Powerboats in the state of Florida by following through on that unwavering focus on customer service and satisfaction during and after the sale. The proof is in the Fountain Powerboats Customer Service Index, where SportsUSA Marine has consistently ranked in the top three Fountain dealers worldwide. And for 2008, the dealership is poised to take over the coveted number one spot in the Fountain network, both in terms of overall sales and customer satisfaction.

            “We treat everyone who purchases a Fountain from us like family,” said SportsUSA Marine’s general manager, Sam White. “We’re boaters and fishermen ourselves, so we know what it’s like to be well-treated by a dealer and we also understand the frustration that can arise when things don’t go well during or after a purchase like this. It’s our commitment to our customers to put forth 110 percent effort into resolving any issues before they can turn into major headaches. Life’s too short to be unhappy with your boat.”

            Derived from the hard-fought lessons learned on the race course, each Fountain carries with it a proud lineage of offshore racing, yet each has been carefully adapted to serve its individual purpose, whether for fishing, high-performance boating or cruising. Each Fountain is individually water-tested prior to delivery to ensure that the boat is set up perfectly for any condition that her new owner might encounter. Fountain currently builds fishing boats ranging in size from 23 to 38 feet in length as well as cruisers in the 38- and 48-foot lengths. If high-performance boating is more your style, Fountain suits the need with boats from 29 to 48 feet.

            It’s important to note in times of ever-increasing fuel prices that speed is quite simply a by-product of hull efficiency. One reason Fountains are so much faster than the competition is the fact that the Fountain hull is more efficient at moving through the water. This hull efficiency also means that less horsepower is needed to maintain the same level of performance as a less-efficient competitor. Fountain delivers that more efficient hull form, giving the owner increased fuel economy while still maintaining an eye-watering cruising speed. In fact, the cruising speed in a Fountain is more like the top speed of her competitors!

            SportsUSA Marine Group proudly serves western and central Florida and is a full-line dealer for Fountain Powerboats as well as Mercury and MerCruiser products. The dealership is located in southern Pinellas County at Tierra Verde Marina in Tierra Verde, Florida. For more information, please call 727-865-0614 or visit their website at www.sportsusamarine.com  For more information on Fountain Powerboats, please visit www.fountainpowerboats.com